Privacy Policy

SiPetarung ("we," "our," or "us") is committed to protecting your privacy. This Privacy Policy explains how your personal information is collected, used, and disclosed by SiPetarung.

This Privacy Policy applies to our website, and its associated subdomains (collectively, our "Service") alongside our application, SiPetarung. By accessing or using our Service, you signify that you have read, understood, and agree to our collection, storage, use, and disclosure of your personal information as described in this Privacy Policy and our Terms of Service.

1. Information We Collect

We collect information to provide better services to all our users. The types of information we collect include:

1.1 Personal Information

When you register for an account, we may ask for personal information such as:

• Full Name
• Email Address
• Phone Number
• National Identity Number (NIK)
• Address

1.2 Device and Usage Information

We may automatically collect information about how you access and use the App, including:

• Device information (model, operating system version, unique device identifiers).
• IP address and network information.
• App usage data and crash reports.

1.3 Location Information

Our application requires access to your device's location to facilitate the mapping and spatial planning features ("Tata Ruang"). We collect precise location data to:

• Verify the location of land or buildings for permit applications.
• Provide navigation and mapping services relevant to your requests.

You can control location tracking through your device settings.

1.4 Camera and Storage

We require access to your device's camera and storage to allow you to:

• Upload necessary documentation for permit applications (e.g., photos of documents, site photos).
• Download and save official documents and permits generated by the system.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

• Provide, operate, and maintain our App.
• Process and manage your permit applications and spatial planning requests.
• Verify your identity and eligibility for services.
• Send you updates, notifications, and administrative messages regarding your applications.
• Improve, personalize, and expand our App's functionality.
• Detect and prevent fraud, security breaches, and other malicious activities.
• Comply with legal obligations and regulatory requirements.

3. Sharing of Information

We do not sell, trade, or rent your personal identification information to others. We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates, and advertisers for the purposes outlined above.

We may disclose your personal information:

• To Legal Authorities: If required by law or in response to valid requests by public authorities (e.g., a court or a government agency).
• To Service Providers: We may employ third-party companies and individuals to facilitate our Service ("Service Providers"), to provide the Service on our behalf, to perform Service-related services, or to assist us in analyzing how our Service is used. These third parties have access to your Personal Data only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

4. Security of Your Information

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse.

5. Your Data Rights

Depending on your location, you may have the following rights regarding your personal data:

• The right to access – You have the right to request copies of your personal data.
• The right to rectification – You have the right to request that we correct any information you believe is inaccurate.
• The right to erasure – You have the right to request that we erase your personal data, under certain conditions.

6. Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

7. Contact Us

If you have any questions about this Privacy Policy, please contact us: